Terms of Service
Overview
This website is operated by The Rehab Mechanics. Throughout the site, the terms “we”, “us” and “our” refer to The Rehab Mechanics. The Rehab Mechanics offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online ecommerce platform that allows us to sell our products and Services to you.
Medical Disclaimer
The information, exercises, videos, programs, educational materials and resources provided by The Rehab Mechanics are intended for general educational and informational purposes only.
They are not intended to replace professional medical advice, diagnosis or treatment.
Always consult a suitably qualified healthcare professional before beginning any exercise or rehabilitation program, particularly if you have an injury, medical condition, are recovering from surgery or experience ongoing pain.
Participation in any exercise program is voluntary and undertaken entirely at your own risk.
If you experience pain, dizziness or any other concerning symptoms while performing an exercise, discontinue immediately and seek medical advice.
Nothing on this website or within our Digital Programs creates a practitioner-patient relationship between you and The Rehab Mechanics.
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or territory of residence, or that you have given us consent to allow any minor dependents to use this site.
You may not use our products or Services for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.
You must not transmit any worms, viruses or destructive code.
A breach or violation of any of these Terms may result in immediate termination of your Services.
Section 2 - General Conditions
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted and involve transmissions over various networks.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
Section 3 - Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
Any reliance on material on this site is at your own risk.
Section 4 - Modifications to the Service and Prices
Prices for our products and Services are subject to change without notice.
We reserve the right to modify or discontinue the Service, or any part of it, without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
Section 5 - Products or Services
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We have made every effort to display product colours and images as accurately as possible. We cannot guarantee that your device display will be accurate.
We reserve the right to limit sales of our products or Services to any person, geographic region or jurisdiction.
All descriptions of products or pricing are subject to change at any time without notice.
Digital Programs
In addition to physical products, The Rehab Mechanics offers digital exercise programs, educational resources, downloadable content, online courses and other digital products (“Digital Programs”).
When you purchase a Digital Program, you are granted a limited, personal, non-exclusive, non-transferable licence to access and use the content for your own personal, non-commercial use.
Unless otherwise stated, access will remain available for the period specified at the time of purchase. Access may be provided through third-party learning platforms or software providers.
You agree that you will not:
- share your login credentials with another person;
- copy, reproduce, distribute or publicly display any Digital Program;
- record or download videos except where expressly permitted;
- resell, sublicense or commercially exploit any Digital Program;
- remove copyright or proprietary notices from any content.
We reserve the right to suspend or terminate access where we reasonably believe these Terms have been breached.
Digital Product Sales
Due to the nature of digital content, Digital Program purchases are generally non-refundable once access has been granted, except where required by applicable consumer law.
If you experience technical issues accessing your purchase, please contact our customer support team and we will make reasonable efforts to assist.
Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us.
We may limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
Section 7 - Optional Tools
We may provide access to third-party tools over which we neither monitor nor have control.
You acknowledge and agree that such tools are provided “as is” and “as available” without warranties, representations or conditions of any kind.
Section 8 - Third-Party Links
Certain content, products and Services available via our Service may include materials from third parties.
Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content, accuracy, policies or practices.
Section 9 - User Comments, Feedback and Other Submissions
If you send submissions, ideas, suggestions, proposals, plans or other materials to us, you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights.
You are solely responsible for any comments you make and their accuracy.
Section 10 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Section 11 - Errors, Inaccuracies and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate.
Section 12 - Prohibited Uses
You are prohibited from using the site or its content:
- for any unlawful purpose;
- to violate any laws, regulations or rules;
- to infringe our intellectual property rights or the rights of others;
- to submit false or misleading information;
- to upload or transmit viruses or malicious code;
- to collect or track personal information of others;
- to spam, phish, crawl, scrape or interfere with security features.
We reserve the right to terminate your use of the Service for violating any prohibited uses.
Section 13 - Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
You agree that your use of, or inability to use, the Service is at your sole risk.
The Service and all products and Services delivered through the Service are provided “as is” and “as available”, except as expressly stated by us.
To the maximum extent permitted by law, The Rehab Mechanics shall not be liable for any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the Service or products.
Digital Program Liability
To the maximum extent permitted by law, The Rehab Mechanics shall not be liable for any injury, illness, loss or damage arising from:
- participation in any Digital Program;
- reliance upon educational content;
- misuse of exercise demonstrations;
- interruption or unavailability of Digital Programs;
- technical failures of third-party learning platforms.
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded under applicable consumer protection legislation.
Section 14 - Indemnification
You agree to indemnify, defend and hold harmless The Rehab Mechanics and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers and employees from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.
Section 15 - Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law and the unenforceable portion shall be severed from these Terms.
Section 16 - Termination
These Terms of Service are effective unless and until terminated by either you or us.
If we suspect that you have failed to comply with any term or provision, we may terminate this agreement at any time without notice and deny you access to our Services.
Section 17 - Entire Agreement
These Terms of Service and any policies posted by us constitute the entire agreement and understanding between you and us and govern your use of the Service.
Intellectual Property
All videos, photographs, graphics, educational resources, downloads, exercise programs, written materials, trademarks, logos and branding made available by The Rehab Mechanics remain our intellectual property or the property of our licensors.
You may not reproduce, modify, distribute, sell, publish, create derivative works from or otherwise use our content except as expressly permitted by these Terms or with our prior written consent.
No Guarantee of Results
Every individual responds differently to exercise and rehabilitation.
While our Digital Programs are developed using evidence-informed principles and practical experience, we cannot guarantee any particular health outcome, recovery, pain reduction or improvement.
Results will vary depending on numerous factors including consistency, individual health status, injury severity and adherence to the program.
Section 18 - Governing Law
These Terms of Service and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of Australia, unless applicable consumer protection laws require otherwise.
Section 19 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms by posting updates and changes to our website.
Your continued use of or access to the website following any changes constitutes acceptance of those changes.
Third-Party Platforms
Certain Digital Programs and services may be delivered using third-party platforms, including learning management systems, payment processors or other service providers.
Your use of those services may also be subject to the terms and privacy policies of the relevant third-party provider.
The Rehab Mechanics is not responsible for interruptions or technical issues caused by third-party platforms beyond our reasonable control.
Section 20 - Contact Information
Questions about the Terms of Service should be sent to us at hello@therehabmechanics.com.
Changes to Website
The Rehab Mechanics reserves the right to change or remove the website, or any part of it, temporarily or permanently, without notice.
We may change these Terms and Conditions at any time, and your continued use of the website following any changes shall be deemed acceptance of those changes.